Troubleshooting Common Citrix Application Launch Issues - IS&T Contributions - Hermes

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Citrix workspace unable to launch your application



  Solution · Verify that XenApp servers only have single NIC and no NIC teaming is used. · Verify that routing from NetScaler to backend uses the same route. Uninstall Citrix client (from the end user's PC). Afterwards, reinstall the latest version of the Citrix client. Resolve the network issue. Download and install Citrix Receiver; Attempt to launch the application from your web browser again (). This may resolve the issue.    

 

Citrix workspace unable to launch your application



    Solution. Complete the following steps to troubleshoot this issue: Open ports 14on the firewall between the NetScaler and the XenApp servers. Solution · Verify that XenApp servers only have single NIC and no NIC teaming is used. · Verify that routing from NetScaler to backend uses the same route.


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