Citrix receiver login issues
Looking for:
Citrix receiver login issues |
Citrix receiver login issues. Tips for Troubleshooting Citrix Logon Problems
Troubleshoot Director failure reasons. Aviso legal. Este texto foi traduzido automaticamente. Este artigo foi traduzido automaticamente. Note: To make sure that the machine is not in maintenance mode, from the User Details view, review the Machine Details panel.
When you type a multiuser machine name in a Search field, Director displays the Machine Details for the specified machine. When you type an endpoint name in a Search field, Director uses the unauthenticated anonymous and authenticated sessions that are connected to a specific endpoint, which enables troubleshooting unauthenticated sessions.
Ensure that endpoint names are unique to enable troubleshooting of unauthenticated sessions. Scout offers the ability to securely upload the data to the CIS platform to assist Citrix Technical Support on troubleshooting.
Citrix Technical Support uses the CIS platform to reduce the time to resolve customer-reported issues. Scout is installed with Citrix Virtual Apps and Desktops components.
The development, release and timing of any features or functionality described in the Preview documentation remains at our sole discretion and are subject to change without notice or consultation. The documentation is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making Citrix product purchase decisions. Citrix Virtual Apps and Desktops.
View PDF. This content has been machine translated dynamically. Give feedback here. Thank you for the feedback. Citrix Virtual Apps and Desktops 7 Director. Translation failed! The official version of this content is in English. Some of the Citrix documentation content is machine translated for your convenience only.
Citrix has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Citrix product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Citrix, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated.
Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content. Was this helpful.
Send us your feedback. Instructions for Contributors. June 21, Contributed by: R C L. Citrix Preview Documentation.
A problem in any one of these steps will cause logon slowdown. Using a logon performance report, the Citrix admin can view the processing time for each logon step and identify the exact step that is causing a slowdown — allowing the team to focus on troubleshooting the issue rather than spending time diagnosing it.
From the above example, we can see that the interactive session duration for the user Keith is very high in comparison to the other logon steps. This gap allows the administrator to confirm the issue reported by Keith and, further, pinpoint the exact step of the logon causing the slowdown. Going deeper into analyzing the cause of slowness, the administrator can diagnose why interactive session duration is so high. In this example, clearly most of the processing time is spent handling Group Policies.
The details provided in this drilldown highlight that one of the client-side extensions CSE is responsible for the slowdown. This example highlights how, in just a couple of clicks, the Citrix admin can identify the exact cause of Citrix logon slow performance. Using an effective Citrix monitoring solution, helpdesk personnel can identify logon issues without assistance, reducing the troubleshooting effort required by Citrix administrators.
Citrix administrators are constantly looking for ways to be proactive — detecting and fixing performance issues before users notice. Real user monitoring, as shown earlier, is useful to detect issues after they happen. But to help Citrix administrators proactively identify logon issues, a Citrix logon simulator can be used. Using synthetically simulated logon scenarios and testing them from remote locations, administrators can proactively find and fix issues before real users and business services are affected.
A logon simulator tracks the time taken for each step of the logon process during the simulation and highlights the exact step causing a slowdown. This can also be used to:. Privacy Policy Terms of Use. Slow logon is one of the toughest problems for Citrix admins to solve.
Comments
Post a Comment